Messaging, calling, email, WhatsApp, storage, and AI pricing in one place.
Review monthly platform items, usage tiers, compliance charges, domain services, and add-ons before setting up your account.
Credits & Renewals
Keep enough account credit available for plan renewals, usage charges, and monthly add-ons.
All plans, renewals, usage, and add-ons are paid from your Shikem account credit.
To add credit, send a QuickBooks payment to info@aandrtechs.com. Include the custom generated memo with your payment so we can match it to your Shikem account.
Card transactions include a 5% processing fee. If you add $100 in credit, your card will be charged $105.
Disputes or chargebacks result in a $20 fee per occurrence.
ACH payments are also available with a 5% fee.
Phone Numbers
| Item | Price | Includes |
|---|---|---|
| Local phone number / DID | $10/month per number | Free forwarding or forwarding into a Shikem Flow |
| Vanity number | Contact support | Price may be higher depending on number tier |
| Toll-free number | Contact support | Price may be higher depending on number tier |
Each phone number includes its own inbox/chatbox and API capabilities.
SMS Compliance
Business SMS with local numbers requires brand and campaign approval.
| Item | Price |
|---|---|
| Brand and campaign vetting | One-time fee, billed separately |
| Monthly compliance fee | $25/month per brand/campaign |
Brand and campaign vetting includes up to 2 retries if your submission is denied. A website is required for approval. If you do not have a website, contact support and Shikem can help create a basic landing page for approval.
Each approved brand can support up to 49 numbers, depending on carrier rules and approval type. Each number must only be used for the approved brand and approved messaging use case.
Misuse of a brand, number, or campaign may result in carrier blocking, brand suspension, or permanent messaging bans. Shikem is not responsible for carrier enforcement caused by sending messages for an unapproved business, brand, website, or use case.
SMS Pricing
SMS pricing is usage-based. Your volume resets every month, so each month starts at the first tier again and automatically drops as usage increases.
| Monthly SMS segments | Outbound SMS | Inbound SMS |
|---|---|---|
| 1 - 999 | $0.045 / segment | $0.02 / segment |
| 1,000 - 4,999 | $0.04 / segment | $0.018 / segment |
| 5,000 - 9,999 | $0.03 / segment | $0.015 / segment |
| 10,000 - 14,999 | $0.02 / segment | $0.012 / segment |
| 15,000+ | $0.01 / segment | $0.01 / segment |
SMS is billed per segment. Long messages, emojis, and special characters may split one message into multiple billable segments.
MMS Pricing
| Monthly MMS segments | Outbound MMS | Inbound MMS |
|---|---|---|
| 1 - 999 | $0.08 / segment | $0.04 / segment |
| 1,000 - 4,999 | $0.075 / segment | $0.035 / segment |
| 5,000+ | $0.07 / segment | $0.03 / segment |
MMS is billed per segment and may cost more depending on carrier handling, file size, and delivery requirements.
Voice Calling
Calls are billed per minute. Any call under 60 seconds is billed as one full minute.
| Monthly voice minutes | Price |
|---|---|
| 1 - 999 minutes | $0.045 / minute |
| 1,000 - 4,999 minutes | $0.04 / minute |
| 5,000 - 9,999 minutes | $0.03 / minute |
| 10,000 - 14,999 minutes | $0.02 / minute |
| 15,000+ minutes | $0.01 / minute |
Outbound calls to T-Mobile numbers include an additional $0.01/minute routing surcharge.
Email Sending Pricing
Email pricing is based on monthly email usage. Usage resets every month. Higher volume automatically lowers your price tier.
| Monthly email volume | Price |
|---|---|
| 1 - 999 emails | $4 / 1,000 emails |
| 1,000 - 4,999 emails | $4 / 1,000 emails |
| 5,000 - 14,999 emails | $3 / 1,000 emails |
| 15,000 - 49,999 emails | $2 / 1,000 emails |
| 50,000 - 99,999 emails | $1 / 1,000 emails |
| 100,000+ emails | $0.50 / 1,000 emails |
Need more volume or a dedicated IP? Contact support.
Tracking Usage
Email tracking is counted as half of an additional email.
| Sending type | Billing count |
|---|---|
| 500 emails without tracking | Counts as 500 emails |
| 500 emails with tracking | Counts as 1,000 emails |
Tracking usage counts toward your monthly email volume, so it can also help you reach a lower price tier faster.
Email Domains
| Item | Price | Includes |
|---|---|---|
| Email domain plan | $3/month per domain | Up to 3 sending identities from the same domain |
Each $3 domain plan includes up to 3 root/subdomain sending identities from the same domain.
Example: example.com can include example.com, mail.example.com, and out.example.com. company.com can include company.com, send.company.com, and updates.company.com.
The domain plan must be for the same domain. It cannot include unrelated domains under one plan.
Email Forwarding & Incoming Email
| Item | Price |
|---|---|
| One free forwarding address per account | Included |
| Additional forwarding address | $1/month per forward-to address |
| Incoming email forwarded into Shikem | Counted as email usage |
| Direct incoming email address from your domain | 3 addresses included per $3 domain plan |
| Additional direct incoming email address | $1/month per email address |
Forwarded email into Shikem is charged per email and added to your monthly email usage tier.
Direct incoming email addresses from your domain are included with the domain plan up to 3 addresses. If you need more, each additional address is $1/month.
Storage
| Item | Price |
|---|---|
| Included storage | 500 MB per account |
| Additional storage | $5/month per GB |
Storage applies to incoming emails, SMS/MMS history, attachments, and related message data.
You can reduce storage by deleting old messages or upgrade to higher storage as needed.
WhatsApp Pricing
| Item | Price | Includes |
|---|---|---|
| WhatsApp number plan | $60/month per number | WhatsApp inbox, message handling, and Shikem integration |
| WhatsApp catalog sync | $40/month | One catalog synced between your POS and WhatsApp |
| POS order sync | Included with catalog sync | WhatsApp orders can flow into your POS automatically when supported |
Catalog sync setup depends on your POS system. Contact support for setup. Shikem is currently working with Vibe Retail and building an easier one-click WhatsApp integration.
Meta/WhatsApp conversation fees may be billed separately.
Shikem AI Pro
| Item | Price | Includes |
|---|---|---|
| AI Pro user | $15/month per user | AI features inside Shikem for supported pages and workflows |
| AI handling for SMS, calls, WhatsApp, or email | Custom | Requires setup and support review |
Advanced AI handling for incoming SMS, calls, WhatsApp, or email requires custom setup. Contact support for pricing.